Orders & Shipping

Shipping Information

All of our orders are delivered throughout New Zealand by courier or bulk transport.

 

Delivery Charges

$10.00 nationwide for all orders under the value of $100 + GST.

Free freight for all orders over the value of $100 + GST.

These prices exclude 15% Goods and Services Tax.

 

Delivery Times

Orders received by 3pm Monday to Friday will be dispatched the same day and you can anticipate the following delivery times:

South Island metropolitian: Next working day.

North Island metropolitian: Two working days.

Rural Delivery: Add an additional 48 hours, but this will depend on how often a rural courier services your address.

 

To prevent any delays ensure that you have supplied us with a street address, day-time contact telephone number, and any special delivery instructions.

When your order is dispatched you will receive a shipping notification email that will include your product ‘tracking’ number.

Delivery times are not guaranteed and once your order has been dispatched delays and lost parcels can occasionally occur. In the event of an unusual delay in receiving your order please contact us so we can resolve this for you.

If for any reason there is a delay with the dispatch of your order we will attempt to contact you immediately. Please ensure that you have included your day-time contact telephone number and/or email address with your order.

For any further information with respect to shipping, please contact us at 0800 70 10 10.